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Careers

IT JOB SUMMARY

We are seeking a dynamic and detail-oriented IT officer to join our team. The ideal candidate will play a key role in supporting the company with any IT related issue. All qualified candidates are open to apply not later than 10th December, 2024. 

Download job pdf here.

 

Who We Are

 

KWIK Computing Limited is a printing company that provides world-class and extremely high-quality products and services while empowering the staff and creating a safe and enjoyable environment to work and with people-centeredness and respect, equity and equality, and diversity and inclusion are the key foundation of Kwik computing Limited.

We are a full-time printing, design, stationery and branding company that offers a wide range of high-end quality products. With over 2 decades of experience, we have a strong background in printing and stationery supplies.

We offer affordable printing projects; offset printing, digital printing, textile printing, engraving to mention but a few, without compromising quality and timely delivery. Our strength lies in hands-on knowledge and an expansive network that we have built into an efficient system of service delivery.

We are committed to offering high end quality products in a timely manner that exceeds our clients’ expectation. With a strong and well-equipped in-house team together with state-of-the-art technologies, we deliver quality with perfection.

 

 

ROLES & RESPONSIBILITIES

Responsibilities

  • Install, configure, and maintain computer hardware, software, and networks: Ensure that all systems are properly set up and functioning efficiently.
  • Troubleshoot hardware and software issues: Resolve technical problems related to desktops, laptops, printers, servers, and other devices.
  • Provide technical support to users: Assist employees with IT-related issues, offering solutions and guidance.

·        Technology Strategy & Planning: Develop and implement the organization's IT strategy to meet current and future business needs, aligning it with overall business goals.

  • Ensure security of IT systems: Implement data backup, antivirus protection, and access controls to safeguard the organization's data.
  • Manage and monitor network infrastructure: Oversee routers, switches, firewalls, and VPNs to maintain network performance and security.
  • Implement and enforce IT policies: Ensure compliance with IT standards and procedures to maintain system integrity.
  • Evaluate and recommend new technologies: Suggest improvements and upgrades to enhance efficiency and productivity.
  • Collaborate with other departments: Understand IT needs and requirements to support business operations.
  • Plan and execute IT projects: Manage upgrades, migrations, and installations to minimize disruption.
  • Document IT systems and procedures: Create knowledge bases and training materials for internal use.

·        Innovation and Integration: Identify new technologies that can improve operations and drive innovation, integrating them into the business to maintain competitive advantage.

·        Budgeting: Manage the IT department's budget, ensuring cost-effective solutions while optimizing performance and staying within financial limits.

·        Vendor and Supplier Management: Negotiate contracts with external vendors and service providers, and ensure timely delivery of products and services.

·        Technical Support & Troubleshooting: Oversee helpdesk operations to ensure employees receive necessary technical support, and resolve issues efficiently.

·        Assist marketing team with digital marketing

·        Security Management: Oversee IT security, ensuring the protection of company data and systems from threats like malware, data breaches, and unauthorized access.

·        Assist other departments with IT related tasks as needed.

 

 

Requirements and Qualifications

  • Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Experience: Proven experience in IT support or administration.
  • Technical Skills: Strong knowledge of computer hardware, software, and networks.
  • Problem-Solving Abilities: Excellent troubleshooting and analytical skills.
  • Operating Systems: Familiarity with Windows, Linux, and macOS.
  • Network Protocols: Understanding of network protocols, security principles, and best practices.
  • Certifications: CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) certifications are a plus.
  • Communication Skills: Ability to communicate effectively with team members and end users.
  • Attention to Detail: Accuracy and precision in work.

Skills Required

  • IT support
  • Hardware and software troubleshooting
  • Network administration
  • Security management
  • IT policies and procedures
  • Project management
  • Time management
  • Communication
  • Problem-solving
  • Technical documentation
  • Critical thinking

Requirements

Please submit your application including your resume/CV, academic transcripts, references, and other qualifications if any, to [email protected] in one zip file (not exceeding 20Mbs or hand deliver your application at the Kwik office located on plot 15, 7th Street, Industrial Area Kampala before 10th Dec, 2024.  Only shortlisted candidates shall be contacted.

 

Download job PDF here!